Our team is available from Monday to Friday, 9:00 AM to 4:00 PM (CET). We do our best to respond to all inquiries as quickly as possible!
How to contact us:
- Help Center: Our Help Center contains many articles answering the most common questions.
- Journi Bot: Available 24/7 on our website. Click on the chat icon in the bottom right corner of the page. If your request requires further assistance and the bot cannot help, you will be redirected to our email support for personalized help.
- Email: Send a message to support@journiapp.com. We usually respond within 24 hours, but it may take a little longer during peak periods.