Having trouble with Google Photos in Journi?
This guide helps you reconnect your account and understand current limitations when using Google Photos.
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Can't access your Google Photos?
If your photos are not loading, your connection may need to be refreshed:
- 1Log out of Journi in the app settings.
- 2Close the app completely.
- 3Reopen the app.
- 4Log back into your account.
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If this doesn’t work, try uninstalling and reinstalling the app to fully reset the connection.
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Due to Google restrictions, Journi can only display your
full Google Photos library.
Albums and shared albums are not directly available.
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Can't find your albums?
Albums don’t appear as folders, but you can still find them using search:
- 1Open the Google Photos picker in Journi.
- 2Use the search bar and enter your album name.
- 3Select the album from the results.
- 4You’ll now see only photos from that album.
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Can't access shared albums?
Google does not allow access to shared albums in third-party apps.
- Download the photos from the shared album.
- They will appear in Journi via your device library.
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In Google Photos, open the shared album, tap the three-dot menu, and select Download.