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General

Everything else you need to know.

  • How can I rotate/crop a picture?

    Sometimes it can happen that a picture is rotated the wrong way and twisting your head when looking at your Journi product is just not the way to go 🤪 Or we by accident cut your head off and you need ...

  • What if my pictures are not uploading?

    Sometimes it can happen that your upload is not progressing or it's super slow or maybe there even was an upload error. Depending on the status of your upload there are different ways how to solve it....

  • How can I use the Drop-it feature?

    Sometimes it can be really a struggle to get pictures from your computer to your mobile phone. Or you want your friends' pictures in your photo book, but they send it over WhatsApp so the quality of t...

  • My photo book/calendar has no maps - why?

    Are you creating a new photo book or calendar but there are no awesome maps included?  We can help you with that! 😉  Here are some reasons why this could be: you are importing your photos from Google ...

  • How can I preview my photos bigger?

    Choosing the best photo from your camera roll to post on Journi isn't always the easiest decision to make. But we have a little trick for you: You can preview every photo in your camera roll if you ju...

  • How to import photos from my camera or computer?

    You have some of your photos only on your Computer? No problem, you can still create a Journi out of them.  We are working on a web version of our app, but in the meanwhile please use one of the follo...