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Change password, change email address or manage your notifications

  • How can I log-in to the webpage?

    It's your first time using our awesome Web App? ? Logging in when you're in a hurry (to explore the whole web page and you already want to create your first photo book on the computer) can be really h...

  • How can I log out of the app?

    There are different reasons that you might want to log out of Journi. Or if you have ever had a conversation with our Support team and there was a problem in the app, we might have asked you to log ou...

  • How to log in on an iOS with a Google Account

    You might have both, an Android and an iOS device, on which you like to use Journi. On Android devices there is the option of a login to Journi with your Google account, this option doesn't exist on t...

  • I forgot my password!

    If you forgot your password, it's no problem, as long as you signed up with a valid email address. This is what you need to do: Tap Sign In  Tap Forgot your password? Type in your email address, that ...

  • How can I change my email address, password or profile picture?

    Make Journi your own and create your unique profile. Here is what you can do: Open your profile tab and click on 'Settings'. Add your very best selfie - if you don't exclude it, it will be visible in ...

  • How can I manage my notifications & emails?

    You don't want to receive certain push notifications or email notifications? ?? This is how to change your settings: Open your profile tab in the app and scroll down until you see Email Notifications ...

  • How can I delete my account?

    If there's anything we could help you with, an issue, a feature that you can't find, questions, etc. let us know, we'd really appreciate your feedback   . If you still think deleting your account is t...