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Get information about the payment methods or how to use voucher code

  • My order displays the wrong currency - how can I change it?

    Sometimes it can happen that you want to order and then you see the wrong currency. ? This is the case if you download Journi from another country. As we display the price in the currency from the cou...

  • Which payment methods are supported?

    We take a lot of care in providing safety during the payment process. We accept all major credit cards including Visa, MasterCard, American Express, and Discover worldwide.  We also support payment se...

  • How do I apply a voucher and what if it's not working?

    In the shopping cart screen click on DO YOU HAVE A VOUCHER? at the bottom and enter your valid voucher code into the text field and hit the Apply button. If your voucher is valid we will apply it and ...

  • What if I need a VAT invoice?

    If you are a business customer and need a VAT invoice, please preview your photo book but DO NOT order!  Please send us an email at photobook@journiapp.com and include the following information: the a...